Need→Responsibility→Capability→Governance→Outcome
Autonomy Capabilities
Extend what the digital workforce can do.
Customers can build on the capabilities delivered with Autonomy or introduce new ones for responsibilities unique to their organization while using the same governance model.
Start with business need
Define the business ability in terms owners and operators recognize.
Connect to responsibility
Make clear which digital responsibility needs the capability and why.
Apply governance
Set the authority, policies and human involvement required for safe use.
Connect applications
Work with the enterprise systems required to complete the business outcome.
Validate with scenarios
Test routine work, important exceptions and human escalation before broader use.
Evolve over time
Extend the digital workforce as business processes, policies and applications change.
Start with real business work
Autonomize one responsibility without losing control.
Bring a business process, an existing agent initiative or an application landscape. Start with a bounded outcome and expand deliberately.