Resolution path
- Capability
- Binding
- ServiceNow Instance / Environment
- Identity Mapping
- ServiceNow Interface
- Evidence
Configuration areas
- ServiceNow instances
- Approved Table API, scripted API, Flow or adapter choices
- User, group, and role mapping
- Capability policies
- Evidence and observability
Capability matrix
The initial matrix is planning-oriented until each capability is implemented, validated, and certified.
Public web edition
The private company-content repository remains the canonical source.