Microsoft Dynamics remains the system of record
Autonomy adds a governed system-of-action layer above Dynamics environments without replacing the Dynamics applications that own business records.
Representative areas
- Customer and account inquiry
- Opportunity and sales activity
- Quote and order status
- Invoice and payment status
- Service request and case status
Guardrail
Coverage depends on the Dynamics applications deployed by the customer and must not be implied as implemented until validated.
Public web edition
The private company-content repository remains the canonical source.